Online & marketing
I help digital presences of any size manage their online marketing activities. This entails
Advertising to the right audiences:
- Planning and executing online advertising campaigns on Facebook, YouTube, Instagram, Twitter/X
- Being present in search results through fundamental SEO and paid Search Ads
- E-Mail marketing and newsletters using Mailerlite and Mailchimp
Understanding how people react:
- Analyzing the success of advertising campaigns and user behaviour using Google Analytics, Matomo, Plausible, and PostHog
- Identifying problems with search engine indexing using Google Search Console, Bing Webmaster Console, and other tools
Identifying problems and bottlenecks on the web site itself:
- Identifying DNS and email deliverability problems using industry tools
- Using simulators like Sizzy for multi-device browser testing
- Identifying site issues using native browser developer tools
Optimizing the user experience on the web site:
- Specific user interface interventions that make important elements more accessible
- Speed optimizations where performance problems hinder business goals or lead to search engine penalties
- Updating response elements like forms to reduce friction and increase conversions (recent example – moving from a huge form with many fields to a step-by-step process led to 32% more conversions!)
- Keeping up conversations with customers through transactional E-Mails and post-sale polls – often resulting in a treasure trove of valuable feedback
AI use ✨
I use AI tools like Claude Sonnet, Haiku, Opus, and ChatGPT to assist with:
- planning keyword and search campaigns based on search trend analyses derived from online tools
- planning E-Mail campaigns
- troubleshooting MX records to resolve email deliverability issues
- troubleshooting DNS records to resolve web site reachability issues
- suggestions for optimizing forms and user flows
- identify audience- or culture-specific problems