Technical web operations, technical admin and team documentation.
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Refactored a legacy web app to add international capabilities
Analyzed DAC7 obligations for an online startup
Debugged email deliverability (SPF/DKIM)
Helped save €2,000+ yearly by moving a domain portfolio
Migrated analytics to Plausible and hooked it up to AI tools
Introduced an E-Mail after-sales survey with huge results
Implemented a GDPR audit for an online portal
Designed an internal onboarding handbook
Introduced Mailersend for better email deliverability
Migrated several sites into and from a WordPress multisite network
Operated an IT support service in Cologne
Migrated SMS sending from a legacy local provider to Twilio